Privacy policy.
Last updated November 1, 2026. What we collect, why, and how long we keep it.
Sample text for the template. Replace it with text written for your company and checked by a lawyer.
1. What we collect
Account details, the store data Tally reads during a run (tickets, orders, shipping status), traces of each run, and basic usage of this website without advertising cookies.
2. Why
To run the service, to show you what Tally did, and to bill you. We do not sell it and we do not use your customers’ tickets to train models for other companies.
3. Who else sees it
The tools you connect, such as your helpdesk and store, and the providers that host Tally and its models. Each is bound by a data processing agreement.
4. How long
Traces are kept for as long as your plan says: 30 days, 12 months or 3 years. When you close your account we delete everything within 30 days.
5. Your rights
You can ask for a copy of your data, ask us to correct it or delete it. Your customers can ask you, and we will help you answer within 30 days.
6. Contact
Write to privacy@tally.example.